ServiceNow Architect

Capgemini; Birmingham; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A global technology consulting firm in Birmingham is hiring a ServiceNow Architect to enhance business processes and user experiences. This role includes the establishment of architectural standards and participation in client proposal development. The ideal candidate should possess strong ServiceNow experience, excellent communication skills, and relevant certifications. The firm promotes a hybrid working model and offers diverse career development opportunities.

Benefits

Flexible working arrangements

Training and development opportunities

Inclusive work environment

Qualifications

• Experience in designing and implementing complex ServiceNow solutions.
• Responsibility for development and maintenance of design documentation.
• Good understanding of architectural structures within ServiceNow.

Responsibilities

• Establish and enforce systems design and architectural standards.
• Provide input to the design of ServiceNow-based solutions.
• Assist in presenting proposals to potential clients.

Skills

ServiceNow development and architecture

Communication skills

Attention to detail

Education

ServiceNow CSA Certification

Any ServiceNow Implementation Certifications

ITIL Foundation Certified

Job description

Overview

We are hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach ensures high satisfaction levels for clients and our team. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences.

Hybrid working: The places you work from day to day will vary according to your role, needs, and the business; it will be a blend of Company offices, client sites, and your home, noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality or immigration status, employment history going back 3 continuous years, and an unspent criminal record check (Disclosure and Barring Service).

Your role

Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle.

Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority.

Provide input to bids and assist in presenting proposals to potential clients.

Bring thought leadership and innovative solution ideas to existing clients and bids alike.

You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part of everyday life and part of the working reality. We have built an inclusive and welcoming environment for everyone.

Your skills and experience

• Experience in ServiceNow development and architecture.
• Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations.
• Responsibility for the development and maintenance of Low- and High-Level Design Documentation. Broad experience across the Now Platform.
• Experience in managing and administering ServiceNow in SaaS environments.
• Good communication skills (written and speaking), strong attention to detail, and understanding of architectural structures within ServiceNow SaaS and On-premises environments.

Expected Certifications:

• ServiceNow CSA
• Any ServiceNow Implementation Certifications
• ITIL Foundation Certified

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does \"Get The Future You Want\" mean for you?

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's learning-for-life mindset, with training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications, and more. You’ll bring your unique skills and perspectives to the team, inspiring and taking inspiration from teammates as you unlock value in everything you do. You’ll join a professional community of experts who have your back and will support you every step of the way. You will be encouraged to maintain a positive work-life balance. Our hybrid-first approach embeds hybrid working in all we do and makes flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. It may not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions, leveraging strengths from strategy and design to engineering, all fueled by its capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The group reported 2023 global revenues of €22.5 billion.