Service Supervisor - Refrigeration

Equinoccio21; Plymouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national engineering company in Plymouth seeks a Supervisor to lead a team of engineers and technicians in the maintenance and repair of commercial refrigeration systems. The ideal candidate has supervisory experience and substantial knowledge of refrigeration. You will ensure customer satisfaction and safety standards while promoting team engagement and motivation. The role offers benefits including a company vehicle, pension plan, and professional development support.

Benefits

26 days annual leave

Defined pension contribution plan

Life Assurance

Company vehicle

Private medical scheme

Bonus scheme

Continued professional development

Qualifications

• Previous supervisory experience an advantage.
• Minimum 2 years experience as a Service Engineer/Technician in an industrial setting.
• Substantial practical experience with refrigeration and air conditioning.

Responsibilities

• Directly supervise a team of service engineers/technicians.
• Accurately estimate labour costs for maintenance, service & repair work.
• Plan service, maintenance, installation and repair work to meet contract requirements.

Skills

Strong planning and organisational skills

Strong written and verbal communication skills

Ability to engage and motivate a team

Job description

Overview

As Supervisor you will be responsible for leading a team of technicians, skilled/semi-skilled engineers, apprentices and trainees and ensuring they are fully engaged on the maintenance, service, installation and repair of commercial/industrial refrigerating and air conditioning plant.

Main Responsibilities

• Directly supervise a team of service engineers/technicians.
• To accurately estimate labour cost of maintenance, service & repair work and prepare quotations for customers.
• To help allocate labour to maintenance, service, installation and repair contracts with specific responsibility for customer satisfaction and financial result.
• To carry out simple design and project work from catalogue sales. Agree and meet sales margin with Service Manager.
• To plan all service, maintenance, installation and repair work using available records, estimates, drawings and specifications to meet contract requirements.
• To ensure training for Engineers and Technicians is carried out as necessary.
• In conjunction with Service Manager to ensure maximum utilisation of human and material resources, providing engineering support as required.
• To ensure that the Companys technical and safety standards are maintained in accordance with Health & Safety Practices as outlined in the Company Health and Safety procedures and to make recommendations for improvements as necessary as well as the reporting of accidents.

Our Ideal Candidate

• Strong planning and organisational skills; ability to work to tight deadlines and manage conflicting priorities
• Strong written and verbal communication skills
• Inquisitive mind and conceptual thinker
• Ability to engage and motivate a team

Required Experience

• Previous supervisory experience an advantage
• Minimum 2 years experience as a Service Engineer/Technician in an industrial setting
• Substantial practical experience with all aspects of refrigeration and air conditioning, both mechanical and electrical.

Pay & Benefits

• 26days annual leave
• Defined pension contribution plan
• Life Assurance
• Company vehicle
• Private medical scheme/Company sick pay scheme
• Bonus scheme
• Continued professional development, including study leave and financial support for role related qualifications
• Eye care vouchers