Service Manager Learning Disabilities

Athona; Chigwell; On-site; GBP 48,000; Full time

Job summary

A leading healthcare staffing agency is seeking a Service Manager for a complex PBS supported living service covering the Croydon and Caterham area. The role involves managing up to 8 placements, ensuring high-quality, person-centred care. Ideal candidates will have over 2 years of leadership experience in complex needs environments and strong team leadership skills. Benefits include extensive training, 25 days holiday, and a supportive team culture.

Benefits

25 days holiday plus bank holidays

Birthday off

Access to training and development programmes

Discounts via reward app

24/7 confidential Employee Assistance support

Pension scheme

Health plan options

Recognition awards

Enhanced sick and maternity pay

Refer a Friend bonus scheme

Qualifications

• 2+ years' leadership in complex needs or PBS services.
• Experience in residential or supported living environments.
• Strong team leadership and staff development experience.

Responsibilities

• Lead and manage day-to-day supported living services.
• Ensure compliance with CQC standards and best practices.
• Build and maintain effective commissioner and referrer relationships.

Skills

Leadership in complex needs or PBS services

Team leadership

Development of staff

Knowledge of learning disability and/or autism services

Service management in fast-paced environments

Job description

Overview

Job Description: We have an exciting opportunity for a Service Manager to join a Complex PBS Supported Living service covering the Croydon and Caterham area. This role will see you lead and oversee up to 8 supported living placements, ensuring high-quality, person-centred care for individuals with complex needs. You will be responsible for service delivery, staff management, and building strong relationships with commissioners and referrers, all while creating an environment where individuals can truly thrive.

Salary: £48,000
Position: Service Manager
Hours: 37.5 per week
Setting: Complex PBS Supported Living Services
Location: Croydon & Caterham area

Responsibilities

• Lead and manage day-to-day supported living services
• Ensure compliance with legislation, CQC standards, and best practice
• Oversee assessments, treatment planning, and referrals for new placements
• Build and maintain effective commissioner and referrer relationships
• Recruit, supervise, and develop a skilled PBS-informed workforce
• Ensure the safety, wellbeing, and outcomes of those supported
• Support business growth and maximum service occupancy

Qualifications and Experience

• 2+ years' leadership in complex needs or PBS services
• Experience in residential or supported living environments
• Strong team leadership and staff development experience
• Knowledge of learning disability and/or autism services
• Ability to manage services in a fast-paced environment

Benefits

• 25 days holiday plus bank holidays
• Birthday off
• Access to extensive training and development programmes
• Discounts and savings via reward app
• 24/7 confidential Employee Assistance support
• Pension scheme
• Health plan options for you and family
• Recognition awards for outstanding contributions
• Enhanced sick and maternity pay
• Refer a Friend bonus scheme

What can Athona offer you?

• Experts in the healthcare sector offering a professional and supportive service
• Nationwide vacancies available in the NHS, Charities, Social Enterprises and private sector
• Provide support from start to finish, including negotiations on terms and onboarding
• Overseas support for candidates not familiar with the UK
• A supportive team who truly care about your career, taking the time to understand your needs and help you achieve your aspirations
• Support beyond placement, making sure you're happy with your new job and it continues to fulfils your career goals.

Interested? Simply apply above today to enjoy these excellent career prospects and reap the rewards of making a real difference to others, every day.

If you are interested in learning more about this job role or any other opportunities through Athona, get in touch today