Service Manager - BCYP Services

NHS; Greater London; On-site; GBP 53,000 - 61,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a Service Manager to join their Babies, Children's, & Young People's Division. This permanent position requires managing teams and supporting operational functions at multiple hospital sites. Candidates should have a postgraduate degree or equivalent experience, along with strong healthcare management skills and a background in staff and budget management. The role offers a competitive salary, ranging from £53,751 to £60,651 annually including HCAS.

Qualifications

• Postgraduate degree in a related field or equivalent experience.
• Demonstrable experience of working in healthcare in a junior management position.
• Good communication and interpersonal skills, including oral and written.

Responsibilities

• Support day-to-day operational management of the service.
• Manage administrative and support teams.
• Implement performance management systems.

Skills

Healthcare experience

Staff management

Budget management

Communication skills

Microsoft Office proficiency

Project management

Analytical skills

Education

Postgraduate degree in a related field or equivalent experience

Job description

We are seeking a dynamic and enthusiastic candidate to join our Babies, Children's, & Young People's Division in the position of Service Manager, and is offered on a permanent basis working 37.5 hours per week, with working patterns to be agreed upon appointment.

This post will be primarily based at our Barnet & Chase Farm hospital providing leadership support to the Children's Administration functions, but may be required to provide support to our North Middlesex University Hospital & Royal Free Hospital sites on occasion.

This role is an excellent opportunity for someone seeking to progress, or start, a career in Operations Management within a Children's setting, and the postholder will join the largest non-tertiary Children's Department in London, with access to developmental opportunities, and working alongside a passionate multi-disciplinary team.

Please note: We reserve the right to close this advert early with high interest and advise submission of applications at the earliest opportunity.

Main duties of the job

The postholder will support the General Manager & Assistant General Manager in the day-to-day operational management of the service. This role will be primarily based at one site but the postholder will be expected where required to travel and have clear visibility across all health unit sites within their remit.

Key responsibilities

• To manage administrative and support teams within the service / directorate. Deliver appraisal and mandatory training requirements for all staff within these teams.
• Implement the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable service performance compliance.
• Support the governance arrangements within the service/ directorate including audit, complaints, incidents, risk and health and safety.
• To be responsible to the assistant general manager for financial performance relating to delegated budgets and operational performance of the service / directorate.
• Deputise for the assistant general manager and represent the divisions in meetings as required.
• Support the assistant general manager in developing service development plans to align national direction/strategies and local priorities.

About us

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other IC's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an IC infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospitalhere

Job responsibilities

A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.

Person Specification

Education & Professional Qualifications

• Postgraduate degree in a related field or equivalent experience
• Evidence of continuing personal development

Experience

• Demonstrable experience of working in healthcare in a junior management position
• Experience of staff management and leading a team
• Budget management experience including monitoring expenditure and identifying savings
• Introducing new ways of working
• Project management
• Experience and familiarity with business planning and preparation of business cases
• Understanding of national NHS policy and targets.
• Good communication and interpersonal skills, including oral and written skills, including chairing team meetings, writing reports.
• Competent in the use of Microsoft office; Word, PowerPoint, Excel, Outlook, etc.
• Skilled in using an EPR system
• Strong numeracy skills with good analytical skills and ability to understand and produce information to use in problem solving
• Ability to negotiate with and influence staff at more junior and senior levels
• Ability to manage own time/ priorities with minimal supervision

Personal Qualities

• Well organised and practical with a logical, analytical approach to work
• Pays careful attention to detail
• Ability to work under pressure in a dynamic environment
• Flexible, collaborative and a team player
• Ability to work on own in pursuit of team objectivesPositive and motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£53,751 to £60,651 a yearPer annum including HCAS