Service Manager

Cartrefi Cymru; Ewloe; On-site; GBP 30,000 - 36,000; Full time

Job summary

A community support organization is seeking a Service Manager to lead and manage the operations for services supporting individuals with learning disabilities. This full-time role involves ensuring high-quality, person-centred support, managing a team, and contributing to the development of the service. The ideal candidate will have a Level 5 qualification in Health and Social Care and relevant experience in social care. The position offers a salary of £32,669 per annum plus benefits.

Benefits

25 days annual leave

Health and Wellbeing programme

Company pension

Cycle to work scheme

Qualifications

• Experience in social care supporting people with learning disabilities.
• Strong caring nature to support individuals in achieving their potential.
• Flexibility to work shifts and travel for meetings.

Responsibilities

• Manage the day-to-day operation and management of services.
• Conduct frequent reviews of support requirements and service delivery plans.
• Provide motivational leadership and engage with service development.

Skills

Supporting people with learning difficulties

Effective communication

Ability to influence others

Education

Level 5 qualification in Health and Social Care

Job description

Overview

Come and make a real difference: we're looking for a Service Manager to help make everyday remarkable for our friendly teams across two of our services in Flintshire and Denbighshire.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community. As a Service Manager, you will be responsible for the day-to-day operation and management of the support service as well as proactively engaging with the continued development of the service. You will provide motivational leadership and direction to your team, enabling them to provide quality, person-centred support to the people we support. You will enjoy building positive relationships with all stakeholders and put our vision and values into action.

Responsibilities

You'll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support. You will manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop.

Above all else your focus will be on achieving the highest levels of support and independence for the people we support to make everyday remarkable.

Who we are looking for

• experience supporting people with learning difficulties in a social care setting
• Level 5 qualification in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• effective communication and the ability to influence others
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
• a drivers licence and happy to travel for meetings and training

Our Benefits

• Hours: Full time 37 hours per week. Your shift pattern will include weekends and sleep-ins
• Salary: £32,669pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile
• Contract: Permanent, Excellent training and development opportunities to achieve qualifications
• 25 days annual leave rising to 30 days after 5 years' service with the option to buy and sell leave
• Benevolent Fund, confidential financial wellbeing resource available to our colleagues
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Refer a Friend - Referral Programme
• Company pension
• Cycle to work scheme
• Benefits and discount platform
• Eligibility for Blue Light discount card
• And much more…

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We\'re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing