Service Manager

Recovery Focus; Barnsley; On-site; GBP 35,000 - 52,000; Full time

Job summary

A mental health and social support charity is seeking a Project Manager to oversee Complex Needs Supported Accommodation services in Barnsley. The role demands strong leadership qualities to guide a dedicated team and enhance service quality, particularly in the areas of substance misuse. Successful candidates will have a background in supported housing and project management skills are a plus. You'll enjoy a meaningful work environment, competitive salary, and comprehensive benefits, including annual leave, pension, and wellness support.

Benefits

27 days annual leave

Pension scheme with employer contribution

Life assurance

Enhanced sick pay

Professional fee reimbursement

24/7 online GP access

£500 bonus

Cycle to Work scheme

Discounts via Blue Light Card

Qualifications

• Strong background in Supported Housing Service and/or substance misuse or related fields.
• Leadership skills to effectively motivate and guide teams.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Lead and elevate the quality of substance misuse services.
• Conduct assessments and design action plans for service users.
• Collaborate with senior management on project execution.
• Identify opportunities for expanding services.
• Nurture and guide team development.
• Participate in the Manager On-Call Rota.

Skills

Leadership skills

Understanding of Supported Housing

Knowledge of substance misuse

Job description

Service Manager Location : 3 Beevor Court, Barnsley, S71 1HG

Working Hours : 37 hours per week

Salary : £35,520 - £51,060 per annum

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the role

We have an exciting opportunity to join Thrive Barnsley as a Project Manager. As a Project Manager, you will oversee and support the Complex Needs Supported Accommodation services. Working closely with the treatment service Barnsley Recovery Steps and other partners within Barnsley. As a crucial member of our team, you will play a pivotal role in leading and managing services, working closely with dedicated teams to ensure service excellence. At Thrive Barnsley, we are guided by values of honesty, commitment, and innovation. As a Project Manager, your background in Supported Housing and Complex Needs client group or related fields and your leadership skills will be invaluable in spearheading impactful initiatives and contributing to the betterment of individuals and communities.

Key Responsibilities

• Lead and elevate the quality and effectiveness of your team's services in the field of substance misuse.
• Conduct comprehensive assessments and design tailored action plans to support service users in their journey towards recovery, independent living, or sustainable employment.
• Collaborate closely with senior management to strategize and execute projects aligned with our organisational objectives.
• Identify and leverage opportunities for expanding services, in alignment with regional and area business plans.
• Nurture, coach, and guide your team, fostering their professional growth and development.
• Participate and support the Manager On-Call Rota for Supported Housing Services.
• Partner with budget holders and Waythrough Finance Team to meet financial targets.

About you

• We are looking for candidates with a strong background in Supported Housing Service and or substance misuse or a related social / health care field. Your expertise and understanding of these areas are vital to our mission.
• While prior project management experience is a plus, it’s not a strict requirement.
• We are seeking individuals with strong leadership skills who can motivate and guide teams effectively.
• A full UK driving licence and access to a vehicle is essential for this role.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package :

27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

Pension scheme with 4.5% employer contribution, matched up to 6.5%

Life assurance (3× annual salary)

Enhanced sick pay and family-friendly pay

Birthday leave and the option to buy up to 5 extra days’ annual leave

Professional fee reimbursement for relevant qualifications

24 / 7 online GP access and Employee Assistance Programme

Recognition and long service awards via our and portals

£500 bonus

Cycle to Work scheme and Credit Union membership

Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team :

Closing Date : 2025-12-23