Service Engineer

Orona; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent elevator solutions provider is seeking a motivated Service Engineer to join their team in Plymouth. The ideal candidate will have a strong lift engineering background, including an NVQ 3 qualification, and possess excellent customer service skills. Responsibilities include carrying out maintenance, building client relationships, and problem-solving. This position offers competitive salary and significant benefits, including 25 days holiday, pension contributions, and extensive training opportunities.

Benefits

Competitive salary

25 days holiday + 8 days Bank Holidays

Pension with company contributions

Life Assurance

Medical Cash Back Plan

Employee Assistance Program

Training and Development opportunities

Qualifications

• Comprehensive Lift engineering background.
• Experience working with Lifts.
• Valid UK Driving License.

Responsibilities

• Carry out planned preventative maintenance and service visits.
• Meet agreed customer response times and build relationships.
• Provide updates to Service Supervisor / Manager.

Skills

Customer Focus

Problem Solving

Lift Engineering Knowledge

Education

NVQ 3 in Lift Engineering

Job description

Job description

Service Engineer

About Us

ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.

We are looking for Service Engineers to join our Service team in Cornwall and surrounding areas.

If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent – we want to hear from you!

As a Service Engineer you will be responsible for :

• Carrying out regular planned preventative maintenance and service visits
• Meeting agreed customer response times, building relationships with our clients
• Providing regular updates to the Service Supervisor / Service Manager
• Problem solving and working on your own initiative

To qualify for this vacancy we would expect you to have :

• NVQ 3 in Lift Engineering
• Experience of working with Lifts
• Strong customer skills
• A valid UK Driving License
• Flexible Hours

We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.

Benefits include :

• Competitive salary
• 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
• Pension (Company contributions rising with service)
• Life Assurance
• Medical Cash Back Plan
• Enhanced Family Friendly Leave
• GP24 / 7
• Employee Assistance Program
• Eyecare vouchers
• Long Service Awards
• Recruitment referral fee
• Training and Development opportunities

What you should do next :

If you're a motivated individual with a passion for the lift and elevator industry, we invite you to apply for this position. If you want to find out more information and would like to be considered for a role at Orona, please click the APPLY NOW button and send us your CV.

Requirements

• Lift Maintenance : Able to complete basic service and maintenance requirements for most types of lifts.
• Customer Focus - aims to build effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations.
• Health, Safety and Environment - Fully understands the risks and all HSE aspects of role and proactively implements laid down procedures under own initiative