Service Engineer

Veolia Environnement SA; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading environmental services company is looking for a Service Engineer based in the UK to provide exceptional service in the healthcare and scientific sector. The ideal candidate will have a qualification in Mechanical, Electrical or Chemical Engineering and experience in the industry. This full-time role includes benefits such as private medical insurance, a company van, and flexible working arrangements. You'll engage with clients, perform maintenance, and troubleshoot issues that arise on site, ensuring customer satisfaction and operational excellence.

Benefits

25 days annual leave plus birthday leave

Private Medical Insurance

Company van and fuel card

Qualifications

• Experience as a Service Engineer in the Healthcare and Scientific industry.
• Full UK Driving Licence is essential.
• Excellent communication skills with previous client-facing experience.

Responsibilities

• Develop and maintain good working relationships with customers.
• Carry out preventive maintenance and commissioning work.
• Complete site tasks and activities on time.

Skills

Debugging

Computer Networking

Technical Support

Troubleshooting

C#

Education

Qualification in Mechanical, Electrical or Chemical Engineering

Tools

ConnectWise

PowerShell

Job description

Overview

Service Engineer (Healthcare and Scientific)

Field-based UK wide – the ideal candidate will be located in North Midlands.

Permanent Full-time 37.5 hours

25 days annual leave plus bank holidays and your birthday off. Company van, fuel card, comprehensive pension scheme, private medical insurance, access to a private GP and more.

Are you a Service Engineer or an aspiring Service Engineer looking to take the next step in your career with a successful and rapidly growing global company that offers structured progression opportunities and flexible benefits? Are you passionate about ecological transformation and making a positive impact on the planet?

Join our leading water technologies company to play a pivotal role in delivering best-in-class quality service to customers in the Municipal market, focusing on sewage and drinking water treatment sites.

Role requires a flexible approach to customer needs and working hours, which may include some weekends and public holidays. You will be on a rota to provide out-of-hours cover and rapid response to clients.

At Veolia Water Technologies UK (VWT UK) we are committed to ensuring you have the best experience possible and to helping you advance your career.

Responsibilities

• Develop and maintain good working relationships with customers by providing best-in-class quality service.
• Be punctual, helpful and courteous.
• Carry out preventive maintenance and commissioning work.
• Submit work reports, timesheets and all other documentation in a timely manner.
• Complete site tasks and activities on time.
• Provide after-sales technical and commercial support and feedback on future product development features and functions.
• Identify recommendations and opportunities to improve the client’s system (reliability or productivity) and, where appropriate, quote parts, consumables or plant.
• undertake upgrades and refurbishment work.
• Provide regular updates to the line manager on issues with potential financial, reputational or operational impact on the company.
• Carry out breakdown work, troubleshooting and fault finding.
• Liaise and work with the appropriate sales team.

Qualifications & Requirements

• Experience as a Service Engineer in the Healthcare and Scientific industry.
• A qualification in Mechanical, Electrical or Chemical Engineering.
• Extensive knowledge of the company’s products, applications and markets.
• Full UK Driving Licence is essential.
• Excellent communication skills with previous client-facing experience.
• Punctual and presentable.
• Knowledge and experience in water treatment is desirable.
• Excellent time management skills.
• Passionate about providing a first-class service to customers.
• Able to handle challenging conversations with customers and find resolutions.
• Good IT competency.
• Able to prioritise workload and manage multiple tasks.

Additional Information

• Employee Benefits Package: 25 days of annual leave plus birthday leave; company car benefit; enhanced pension scheme.
• We offer a comprehensive benefits package including Private Medical Insurance, Buy/Sell Annual Leave, Group Income Protection, Dental and Travel Insurance; Life Assurance and Critical Illness cover; Personal Computer, Car Leasing and Cycle to Work schemes; eye care and flu vouchers; 24/7 virtual GP access and other wellbeing services.

Diversity & Inclusion

Veolia Water Technologies UK is an equal opportunities employer. We are committed to diversity and inclusion and to building and maintaining a diverse and inclusive place to work for all colleagues. We consider every applicant who meets the minimum requirements.

As an inclusive company Veolia is committed to diversity and provides equal consideration to all applications without discrimination.

Remote Work

Yes

Employment Type

Full-time

Key Skills

Debugging, Computer Networking, ConnectWise, PKI, PowerShell, Windows, C#, Automotive Diagnostics, Medical Imaging, Azure, Technical Support, Troubleshooting

Experience

years

Vacancy

1