Service Engineer

Otis College of Art and Design; Brentford; On-site; GBP 80,000 - 100,000; Full time

Job summary

An international engineering firm in Brentford seeks a Service Engineer to maintain lifts and escalators ensuring passenger safety. You will perform routine service checks, respond to breakdowns, and interact directly with clients. Applicants must have NVQ level 3 in lift service and at least 24 months experience in the elevator sector. Emphasis on safety, electrical engineering skills, and effective communication is essential. Competitive salary and benefits included.

Benefits

Highly competitive salary

Modern work clothes

Company car

Tools provided

iPhone provided

Qualifications

• Hold an NVQ level 3 in lift service, maintenance, or repair.
• Hold a drivers license.
• At least 24 months of experience in the elevator sector.
• Good skills in electricity and electrical engineering.
• Comfortable communicating to others.
• Curious, adaptable, and able to work independently or in a team.
• Comfortable using electronic and digital tools.

Responsibilities

• Perform routine service checks on a number of units.
• Provide updates to clients around work carried out.
• React to sudden breakdowns and provide technical solutions.
• Perform minor repairs.

Skills

Electrical engineering skills

Communication skills

Safety commitment

Adaptability

Ability to work in a team

Education

NVQ level 3 in lift service, maintenance, or repair

Tools

Electronic and digital tools

Job description

Overview

Date Posted : 2025-07-30

Country : United Kingdom

Location : Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.

Job Title : Service Engineer

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and is looking for a maintenance mechanic for one of our entities located in London. You will ensure the safety of passengers by safely maintaining a portfolio of lifts and escalator units.

Responsibilities

• Perform routine service checks on a number of units across the site, recording and escalating your findings to the field manager.
• Be the face of the business, often providing updates to clients around work carried out.
• React to sudden breakdowns, working with both passengers and the client to provide a technical solution to breakdown issues.
• Perform minor repairs.

What’s In it For Me

• The opportunity to work on site with some of our key clients.
• Working with and on market leading tech.
• Highly competitive salary along with over time.

What you will need to be successful

• Hold an NVQ level 3 in lift service, maintenance, or repair.
• Hold a drivers license.
• You have at least 24 months of experience in the elevator sector.
• You have good skills in electricity and electrical engineering
• You are a committed professional, with safety as your priority
• You are comfortable communicating to others
• You are curious, adaptable, and you know how to work alone or in a team
• You are comfortable using electronic and digital tools.

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry\'s largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .

Become a part of the Otis team and help us #Buildwhatsnext!

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