Service Engineer

Wallace Hind; Birmingham; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading manufacturer of industrial equipment is seeking a Service Engineer based in the Midlands. This role includes planned installations and reactive repairs of machinery, with a focus on customer relations across various sectors. The ideal candidate will possess mechanical and software engineering skills, and must be willing to travel regionally and nationally, spending 5 days a week on the road. A full driving license and the ability to engage confidently with customers are essential for this position, which offers a competitive salary and comprehensive benefits.

Benefits

Company Car or Van

25 Days Annual Leave

Private Healthcare

Life Assurance

Pension – matched to 5% of salary

Income Protection cover

Qualifications

• Proven track record in an industrial Service Engineer role.
• Experience with capital equipment or similar.
• Full driving license and flexibility for overnight stays.

Responsibilities

• Planned installations and reactive repair work.
• Dealing with breakdowns and servicing machinery.
• Building long-term relationships with customers.

Skills

Mechanical engineering skills

Software engineering skills

Electrical engineering skills

Customer communication

Problem-solving

Job description

Are you a Service Engineer, based in the Midlands, who enjoys interesting work and with both local and national travel? Do you now want to work for an employer with world-class products, applications, and customers? We welcome applications from hard working Service Engineers with both mechanical and software engineering skills gained by working with industrial capital equipment.

BASIC SALARY

£35,000 – £45,000

BENEFITS

• Overnight payment for any nights away
• Company Car or Van
• 25 Days Annual Leave (plus Statutory Days)
• Pension – matched to 5% of salary
• Private Healthcare
• Life Assurance
• Income Protection cover

LOCATION

Midlands based, with regional and national travel as required (5 days on the road per week).

COMMUTABLE LOCATIONS: Birmingham, Rugby, Leicester, Wolverhampton, Solihull, Worcester, Royal Leamington Spa, Coventry, Warwick.

JOB DESCRIPTION

Service Engineer, Maintenance Engineer – Industrial Capital Equipment, Machinery, Automation Solutions

As our Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing a colleague until you are competent and ready to work solo.

KEY RESPONSIBILITIES

As our Service Engineer, your job will include:

• Planned installations, coupled with reactive repair work.
• Dealing with breakdowns and servicing of machinery on customers’ premises.
• Working with customers across many industry sectors; including print, packaging, defence, aerospace, graphics, medical, automotive, and fashion, etc.
• Building long‑term relationships with our customers
• Providing technical support and expertise within our state‑of‑the‑art internal demo centre.
• Write and complete Field Service Reports for customer records.

PERSON SPECIFICATION

To be successful in your application, you will have a proven track record of experience of working in an industrial Service Engineer role, within capital equipment (or similar). In addition to this you will also be able to demonstrate:

• Mechanical, Electronic, Electrical, and Software engineering skills gained within a fast‑paced environment.
• Smart, credible, customer‑facing, and creative flare in problem‑solving.
• Full driving licence, passport, and flexible to conduct overnight stays in the UK, and skills training in Switzerland (or occasional overseas work).
• Confident communication, with the adaptability to engage at all levels.
• A methodical approach with the ability to work independently, manage your time, and deliver accurate results.

OUR COMPANY

We are a multiple‑award winning, branded manufacturer of prestigious capital equipment used across a wide range of industries. Our products and service support are recognised as industry leading. We continue to build on our successful UK presence, with the full backing and resources of a strong international business. Culturally a progressive, open‑minded, and forward‑thinking senior management team.

It is highly likely you will have worked in any of the following roles and / or markets, and worked with the following products and / or services : Service Engineer, Service Technician, Maintenance Engineer, Maintenance Technician, Plant Engineer – Industrial Capital Equipment, Industrial Machinery, Automation Solutions

INTERESTED?

Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection

We embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

NOTE

Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF

JK18247, Wallace Hind Selection