Service Demand Planning Associate

CK Group- Science, Clinical and Technical; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global diagnostics company is seeking a Service Demand Planning Associate in Burgess Hill, West Sussex, for a 6-month contract. The role offers hybrid working with 2 days on-site. Responsibilities include monitoring service activities, updating customers, resolving supply issues, and supporting weekly meetings. Candidates should have previous experience in demand planning and be comfortable with digital tools like SAP and CRM systems. This role is essential for maintaining effective communication in a technology-led environment.

Qualifications

• Previous experience in a demand planning function.
• Essential to have experience in enterprise information systems.
• Experience in a technology-led environment, ideally healthcare.

Responsibilities

• Utilise digital tools to monitor demand and supply of service activities.
• Regularly update customers on case changes.
• Identify and resolve supply issues by collaborating with stakeholders.
• Support weekly Demand-Supply balance meetings.

Skills

Demand planning experience

Data analysis

CRM system proficiency

Communication skills

Education

A-level educated or equivalent

Tools

SAP

ERP

CRM

Job description

Overview

CK Group are recruiting for a Service Demand Planning Associate to join a diagnostics company at Burgess Hill, West Sussex for a 6‑month contract. This position offers hybrid working, with 2 days a week on site.

Salary

Hourly: £15.00 – £17.00 PAYE or £19.89 – £22.55 Umbrella (inside IR35)

Service Demand Planning Associate Role

• Utilise digital tools to monitor demand and supply of service activities, exceptions and imbalances.
• Regularly update customers on case changes to ensure effective communication and project success.
• Help identify supply issues associated with established plans and resolve by collaborating with the stakeholders.
• Support the weekly Demand‑Supply balance meetings by providing insight to enable the specialist to build a supply overview to manage demand.
• Monitor system data quality to ensure optimal process performance.

Your Background

• Previous experience in demand planning function.
• A‑level educated or equivalent.
• Experience of working with a CRM System and making decisions based on data analysis.
• Essential in operating enterprise information systems (e.g. SAP, ERP, CRM).
• Previous experience of working in a technology‑led environment (ideally in healthcare).

Company

Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life‑changing medicines and to do this they are completely science‑led and like to share this with the scientific, healthcare and business communities within the UK.

Location

This Demand Planner role will be hybrid working with 2 days per week based at our client’s site in Burgess Hill, West Sussex.

Apply

It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only).