Service Delivery Coordinator: Eco Logistics & Customer Care

Veolia; Northampton; On-site; GBP 27,000; Full time

Job summary

A resource management leader in Northampton seeks a dedicated individual to oversee service delivery in waste management. This role involves managing daily workloads, communicating effectively with customers and frontline staff, and ensuring compliance with transport regulations. Ideal candidates should have experience in the transport/logistics industry and demonstrate strong organizational and communication skills. The position supports a robust company culture and offers opportunities for career development and community involvement.

Benefits

25 days annual leave

Pension scheme

Employee discounts

Volunteer paid leave

Ongoing training opportunities

Qualifications

• Previous experience in waste/transport/logistics.
• Understanding of transport compliance and WTD.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage day-to-day service delivery and work allocation.
• Communicate with customers and maintain contact with drivers.
• Complete debriefs with frontline staff and report updates.

Skills

Communication skills

Organizational skills

IT skills

Tools

Google operating systems

Job description

A resource management leader in Northampton seeks a dedicated individual to oversee service delivery in waste management. This role involves managing daily workloads, communicating effectively with customers and frontline staff, and ensuring compliance with transport regulations. Ideal candidates should have experience in the transport/logistics industry and demonstrate strong organizational and communication skills. The position supports a robust company culture and offers opportunities for career development and community involvement.