Service Coordinator: Scheduling & Client Support

RGB London; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A service provider in Leeds is seeking a motivated Service Coordinator to manage client communications and coordinate engineering tasks. The role involves handling inquiries, tracking jobs, and ensuring service commitments. The ideal candidate will have strong administrative skills and customer-focused experience. Competitive salary starting from £28,000, along with benefits like pension and holiday pay, is offered.

Benefits

Company pension

25 days holiday + bank

Employee wellbeing support

Training and development opportunities

Qualifications

• Experience in a customer-focused role.
• Strong administrative background.
• Excellent attention to detail and accuracy.

Responsibilities

• Handle incoming calls and emails for client support.
• Allocate work to the engineering team and monitor progress.
• Prepare quotations and coordinate approval processes.

Skills

Customer-focused experience

Administrative skills

Attention to detail

Confident communication

Multitasking ability

Positive attitude

IT competence

Tools

Microsoft 365

Job description

A service provider in Leeds is seeking a motivated Service Coordinator to manage client communications and coordinate engineering tasks. The role involves handling inquiries, tracking jobs, and ensuring service commitments. The ideal candidate will have strong administrative skills and customer-focused experience. Competitive salary starting from £28,000, along with benefits like pension and holiday pay, is offered.