Service Coordinator: Scheduling, Admin & Customer Care

Marble Talent Group Ltd; Oxford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A recruitment specialist is seeking a Service Co-ordinator to join a team in Oxford. The role involves being the main contact for service and maintenance bookings, managing engineer schedules, and handling customer queries. Ideal candidates should have strong customer service skills, good organisational abilities, and proficiency in Microsoft Office. The position offers a salary of £26k - £28k depending on experience and aims to provide excellent service to clients and candidates alike.

Qualifications

• Strong customer service and communication abilities.
• Good organisational and computer skills (Microsoft Office).
• Attention to detail and ability to manage workload independently.
• Positive, professional, and proactive attitude.

Responsibilities

• Main contact for service and maintenance bookings.
• Manage engineer diaries, reports, and expenses.
• Order equipment and process subcontractor works.
• Maintain accurate customer and job records.
• Provide excellent customer service and administrative support.
• Assist with calls and general office tasks.

Skills

Customer service skills

Communication abilities

Organisational skills

Microsoft Office proficiency

Ability to manage workload independently

Job description

A recruitment specialist is seeking a Service Co-ordinator to join a team in Oxford. The role involves being the main contact for service and maintenance bookings, managing engineer schedules, and handling customer queries. Ideal candidates should have strong customer service skills, good organisational abilities, and proficiency in Microsoft Office. The position offers a salary of £26k - £28k depending on experience and aims to provide excellent service to clients and candidates alike.