Service Contracts Administrator: Data-Driven Customer Care

Arc Recruitment; Halifax; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency in the UK is seeking a Contracts Administrator to efficiently manage and administer service contracts for a diverse customer base. This role involves reviewing, renewing contracts, and providing exceptional customer service. The ideal candidate has experience in contract administration, strong communication skills, and at least 5 GCSEs including English and Mathematics. The position offers a supportive team environment and a focus on achieving customer satisfaction.

Benefits

Pension plan

Life assurance

Employee Assistance Programme (family cover)

25 days holiday

Medicash healthcare scheme

Responsibilities

• Review, amend, and renew service contracts.
• Maintain accurate service contract and system data records.
• Prepare new service contracts and quotations.

Skills

Experience in service contract or customer database administration

Strong customer-focused approach

Excellent attention to detail

Strong communication skills

Financial awareness

Good IT literacy

Ability to work well in a team environment

Education

Minimum of 5 GCSEs including English and Mathematics

Job description

A recruitment agency in the UK is seeking a Contracts Administrator to efficiently manage and administer service contracts for a diverse customer base. This role involves reviewing, renewing contracts, and providing exceptional customer service. The ideal candidate has experience in contract administration, strong communication skills, and at least 5 GCSEs including English and Mathematics. The position offers a supportive team environment and a focus on achieving customer satisfaction.