Service Colleague (Express) - Hitchin

Asda Stores Ltd.; Hitchin; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading retail supermarket chain in Hitchin is seeking a flexible Service Colleague to provide excellent customer service. You'll be involved in various tasks such as serving customers, preparing pizzas, and ensuring shelves are stocked. The role requires enthusiasm, a friendly demeanor, and teamwork across departments. Benefits include a 15% discount on shopping, access to wellbeing services, and a company pension. Ideal for those looking for varied shifts and a dynamic work environment.

Benefits

15% discount on shopping

Company pension

Access to virtual GP

Parental leave policies

Recognition programme

Qualifications

• Friendly and enthusiastic attitude towards customers.
• Willingness to learn new skills across departments.
• Ability to work weekends and late shifts.

Responsibilities

• Serve customers at checkout.
• Prepare fresh pizzas.
• Pick orders for home delivery.
• Restock shelves.
• Work across multiple departments.

Skills

Customer service skills

Teamwork

Flexibility

Enthusiasm

Job description

About the Role

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we've got you covered! We'll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed. As a Service Colleague, you'll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves.

Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and 'extra special' products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.

You're naturally friendly, enthusiastic, and ready to get stuck in. You'll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.

Key Responsibilities

• Serve customers at checkout
• Prepare fresh pizzas
• Pick orders for home delivery
• Restock shelves
• Work across multiple departments to keep stores running smoothly

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.