Service Colleague

ASDA; Thornaby-on-Tees; On-site; GBP 10,000 - 40,000; Part time

Job summary

A major retail company in Thornaby-on-Tees is seeking a part-time Service Colleague who will work across various departments, serving customers, preparing food, and replenishing shelves. The ideal candidate should be friendly, eager to learn, and committed to providing excellent customer service. This role offers flexible shifts, competitive pay, and a range of benefits including staff discounts and wellbeing support.

Benefits

15% colleague discount

Discounted Asda services

Access to Wagestream

Company pension

24/7 virtual GP

Parental leave policies

Qualifications

• Friendly and enthusiastic approach to work.
• Ability to deliver great customer service.
• Willingness to learn across different departments.

Responsibilities

• Serve customers at the checkouts.
• Prepare food items like pizzas.
• Replenish products on the shelves.

Skills

Customer service

Teamwork

Flexibility

Job description

Job Title

Service Colleague

Location

Thornaby

Employment Type

Part time

Contract Type

Fixed Term

Shift Pattern

Work Shift: Afternoons

Hours per Week

24

Pay Rate

£12.45

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

3 October 2025

Service Colleague

Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\'re looking for flexible working to fit around your lifestyle, then look no further! We\'ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.

As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\' products. We work as a team to maximise sales and deliver a great online shopping experience.

About You

You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.

Asda, that’s more like it

Apply today by completing an online application…

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.