Service Colleague

Asda Stores Ltd; South Oxfordshire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A major retail company is seeking a Service Colleague in Didcot. This full-time position involves working across departments to enhance customer experience. You will handle checkouts, assist with home deliveries, and contribute to maximizing sales while learning new skills. Competitive salary and benefits offered, including discounts and pension schemes. Flexible working hours are required, including late and weekends.

Benefits

Competitive salary

15% colleague discount

Access to financial coaching

Company pension

Wellbeing resources

Qualifications

• Naturally friendly and enthusiastic about learning new skills.
• Cares about delivering a great shopping experience.

Responsibilities

• Work across a variety of departments.
• Serve customers at the checkouts and assist with home deliveries.
• Contribute to delivering a great online shopping experience.

Skills

Customer service skills

Teamwork

Adaptability

Job description

Overview

Job Title: Service Colleague

Location: Didcot Great Western Park

Employment Type: Full time, Permanent

Shift Pattern: Work Shift: Days; Hours per Week: 36; Pay Rate: £12.45

Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.

Responsibilities

• Work across a variety of departments to ensure the efficient running of our stores.
• Serve customers at the checkouts, prepare products (e.g., pizzas), assist with home deliveries, and replenish products on the shelves.
• Contribute to delivering a great online shopping experience and work as part of a team to maximise sales.

About You

• Naturally friendly and enthusiastic about learning new skills across different departments.
• Cares about giving customers a great shopping experience, helping them find what they need, and engaging in friendly conversations.

What you\'ll love

• Competitive salary and benefits package.
• Colleague discount: 15% off shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services (Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover).
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and more.
• Company pension; Wellbeing resources including 24/7 virtual GP, 24/7 EAP, and access to free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks to support inclusion and celebrate differences.
• Parental leave policies including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
• Colleague recognition programme and special offers across various services and activities.

Additional information

Asda is Reimagining Retail. We are a large organization with many career possibilities, including roles you might not immediately see. Our business is changing and new roles are created regularly. Explore current open positions and apply to those that suit you best. You can also monitor your applications by visiting regularly.

How to apply

Apply today by completing an online application.

Closing Date: 4 October 2025