Service Colleague

Asda Stores Ltd.; Gateshead; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent retail company in Gateshead is seeking a Service Colleague to join their team. This role involves flexible working hours, including late and weekend shifts, while providing excellent customer service across multiple departments. Responsibilities include serving at the checkouts, assisting with home deliveries, and maintaining stock levels. The ideal candidate will have a friendly personality and a desire to learn new skills, ensuring a great shopping experience for customers.

Benefits

15% colleague discount on shopping

Discounted services and offers

Access to flexible pay and financial coaching

Company pension

24/7 virtual GP and wellbeing support

Excellent parental leave policies

Colleague recognition programme

Special offers on various activities

Qualifications

• Friendly and enthusiastic approach to working with a team.
• Willingness to learn new skills across different departments.
• Customer-focused with a desire to enhance the shopping experience.

Responsibilities

• Serve customers at the checkouts and assist with home deliveries.
• Replenish products on the shelves to ensure store efficiency.
• Work across multiple departments to maximize sales.

Job description

Overview

Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.

As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special’ products. We work as a team to maximise sales and deliver a great online shopping experience.

About You

You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.