Service Co-Ordinator

Bennett and Game Recruitment LTD; Gosport; On-site; GBP 27,000 - 32,000; Full time

Job summary

A recruitment agency is seeking a Service Co-ordinator located in Gosport. The role involves supporting the General Manager, organizing service visits for engineers, providing quotations, and ensuring proper documentation. Candidates should have excellent customer service skills, ideally with experience in a similar role. This position offers a salary ranging from £27,000 to £32,000 along with benefits like private healthcare and generous holiday allowance.

Benefits

33 days holiday including bank holidays

Private healthcare

Pension scheme

Qualifications

• Previous experience in an office or customer-facing environment is a must.
• Ideally, have prior experience in a service coordination position.

Responsibilities

• Support the General Manager in managing critical customers.
• Organize service visits for Engineers.
• Provide quotations and manage invoicing.

Skills

Customer service skills

Microsoft suite proficiency

Excellent communication

Job description

Position

Service Co‑ordinator

Location

Gosport

Salary

£27,000 - £32,000 DOE

Job Overview

• Supporting the General Manager in managing the company’s most critical customers
• Organising service visits for Engineers
• Providing quotations for remedial works and replacement equipment
• Invoicing and placing purchase orders as required
• Ensuring reports are completed and returned by Engineers and correctly filed inline with ISO procedure
• Ordering spare parts and monitoring inventory as required
• Providing monthly statistics for management meetings

Requirements

• Excellent customer service skills
• Previous experience in an office / customer‑facing environment
• Ideally previous experience in a service co‑ordination position
• Highly proficient with Microsoft suite
• Excellent communication skills, both written and verbal
• Based within a commutable distance of Gosport

Salary & Benefits

• Salary £27,000 - £32,000 dependent upon experience
• Working hours: Monday to Thursday 9am – 5pm, Friday 9am – 4pm
• 33 days holiday including bank holidays
• Private healthcare
• Pension scheme