Service & Breakdown Engineer

Flagship Housing; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent housing organization is seeking a dedicated Service and Breakdown Engineer to maintain heating systems for domestic and social housing properties. The successful candidate will ensure compliance with safety regulations while demonstrating strong technical skills and a commitment to health, safety, and environmental standards. With a full UK driving licence essential, this role offers an excellent opportunity for those passionate about engineering excellence and community service.

Qualifications

• Proven track record in a service or maintenance engineering role, particularly responding to breakdown scenarios.
• Capability to work independently as well as collaboratively within a team environment.
• Strong commitment to health, safety, and environmental regulations.
• A full UK driving licence is required.

Responsibilities

• Maintain and repair heating systems across a range of fuel types.
• Ensure compliance with safety regulations.
• Carry out reactive repairs and servicing of appliances.
• Issue safety certificates and maintain accurate records.
• Manage stock replenishment and liaise with suppliers.
• Participate in the on-call rota for emergency cover.

Skills

Excellent diagnostic and problem-solving skills

Strong technical acumen

Outstanding communication skills

Education

Gas related qualifications – Domestic: ACS, CCN1, CENWAT, CKR1, CPA1, HTR1, MET1, HWSS1, CMDDA1, WREG

Job description

Become a key player in our team as a Service and Breakdown Engineer. This role offers a fantastic opportunity to showcase your engineering skills while maintaining operational efficiency. Your work will directly contribute to maintaining the safety and reliability of our services. Please see the job description for more details.

Locations: Multiple opportunities across East Anglia, working 40 hrs per week, Monday-Friday

Key Responsibilities:

• Maintain and repair heating systems across a range of fuel types, including domestic gas, oil, and solid fuel, for domestic and social housing properties.
• Ensure compliance with safety regulations, including Gas Safe and OFTEC standards.
• Carry out reactive repairs, servicing of boilers, fires, and other appliances in line with manufacturer instructions and industry best practices.
• Issue safety certificates and keep accurate records using electronic or manual systems.
• Manage stock replenishment efficiently and liaise with approved suppliers.
• Participate in the on‑call rota to provide 24/7 emergency cover across our property portfolio.

Minimum Essential Criteria:

• Gas related qualifications – Domestic: ACS, CCN1, CENWAT, CKR1, CPA1, HTR1, MET1, HWSS1, CMDDA1, WREG
• Proven track record in a service or maintenance engineering role, particularly responding to breakdown scenarios.
• Capability to work independently as well as collaboratively within a team environment.
• Strong commitment to health, safety, and environmental regulations.
• A full UK driving licence is required.

Skills and Aptitudes:

• Excellent diagnostic and problem‑solving skills with the ability to work under pressure.
• Strong technical acumen with experience using a variety of diagnostic tools and software.
• Outstanding communication skills, able to interact effectively with stakeholders and customers

To see our benefit package, please CLICK HERE

At Gasway, we are committed to investing in your development. We offer targeted training to enhance your capabilities in engineering excellence, safety, and customer satisfaction. Begin your journey with us and contribute to elevating community standards.

Submit your CV and a supporting statement detailing your suitability for this role. Ensure you monitor your emails, including spam, for communications from us. Applications may be considered, and interviews may be arranged ahead of the deadline. We eagerly await your application!