Service Architect SC

LA International; Barrow-in-Furness; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading IT consultancy in Barrow-in-Furness seeks a Service Architect responsible for designing end-to-end IT service solutions. The role requires proven experience in service architecture, understanding of ITIL framework, and strong stakeholder engagement skills. Successful candidates will work in a hybrid environment, with 40% onsite and 60% remote. Candidates with high-level security clearance are preferred. The position offers £600 per day inside IR35, and candidates must be cleared prior to appointment.

Qualifications

• Proven experience in service architecture or IT service design roles.
• Strong understanding of ITIL framework and service management principles.
• Ability to create detailed service models and operational documentation.

Responsibilities

• Develop service architectures covering infrastructure, applications, and processes.
• Work with stakeholders to capture service requirements.
• Ensure new services integrate effectively with ITSM processes.
• Produce service design packages and documentation.
• Define service standards and ensure compliance.
• Collaborate for smooth transition to live operation.
• Identify opportunities for service performance enhancement.

Skills

Service architecture experience

Understanding of ITIL framework

Knowledge of enterprise infrastructure

Stakeholder engagement

Communication skills

Job description

SC Clearance required

Location: Hybrid, 40% onsite - 60% home | BARROW IN FURNESS

Duration: 26/06/2026

£600 inside IR35 per day

The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet business requirements and align with organizational standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies.

Key Responsibilities

• Service Design: Develop service architectures that cover infrastructure, applications, and operational processes.
• Requirements Analysis: Work with stakeholders to capture functional and non-functional requirements for new or modified services.
• Integration: Ensure new services integrate effectively with existing ITSM processes (e.g., Incident, Problem, Change, and Configuration Management).
• Documentation: Produce service design packages, including service models, operational procedures, and support documentation.
• Governance: Define service standards and ensure compliance with organizational and regulatory requirements.
• Transition Support: Collaborate with project teams to ensure smooth transition from design to live operation.
• Continuous Improvement: Identify opportunities to enhance service performance and cost efficiency.

Required Skills & Experience

• Proven experience in service architecture or IT service design roles.
• Strong understanding of ITIL framework and service management principles.
• Knowledge of enterprise infrastructure and application landscapes.
• Ability to create detailed service models and operational documentation.
• Excellent stakeholder engagement and communication skills.

Please send latest CV

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

About LA International

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.