Service Advisor: Upsell & Service Excellence (Mon-Fri)

Perfect Placement; Fen Ditton; On-site; GBP 28,000 - 33,000; Full time

Job summary

A reputable automotive dealership in the Cambridge area is seeking a Service Advisor to join their busy Service Department. The ideal candidate will have experience in a similar role, a strong customer focus, and the ability to upsell services. Key responsibilities include communicating with customers about service needs, managing job cards, and preparing invoices. In return, the dealership offers a competitive salary of up to £33,000, a lucrative bonus scheme, and opportunities for professional development and career progression.

Benefits

Competitive basic salary

Lucrative bonus scheme

Manufacturer training

Stable working schedule

Career progression opportunities

Qualifications

• Experience as a Service Advisor in the automotive industry.
• Ability to upsell on service work and service plans.
• Strong customer service skills and effective communication.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards using in-house software.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Provide cost estimates and timeframes for repairs.

Skills

Customer Focused

Excellent Communication

Ability to Upsell

Tools

Motor Dealership Database Software

Job description

A reputable automotive dealership in the Cambridge area is seeking a Service Advisor to join their busy Service Department. The ideal candidate will have experience in a similar role, a strong customer focus, and the ability to upsell services. Key responsibilities include communicating with customers about service needs, managing job cards, and preparing invoices. In return, the dealership offers a competitive salary of up to £33,000, a lucrative bonus scheme, and opportunities for professional development and career progression.