Service Advisor: Growth, Training & Team Focus

Perfect Placement UK Ltd; Epsom; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Full industry training

Career development opportunities

Regular social events

Supportive family-run environment

Job summary

Perfect Placement UK Ltd. in Epsom, Surrey, is seeking an experienced Service Advisor to join a reputable motor trade dealership. The role offers clear career progression and a supportive, family-run environment with ongoing training.

You will handle inbound bookings, update customers on availability and pricing, and assist with scheduled repairs. The position emphasizes excellent customer service and teamwork in a busy workshop setting.

Qualifications

• 2+ years' experience as a Service Advisor or within the automotive aftersales sector is required.
• Excellent communication skills and a friendly, helpful manner.
• Enthusiastic attitude with a willingness to learn and develop.
• Strong organisational skills and attention to detail.
• Ability to work within a team and build rapport with customers.
• Knowledge of dealership industry standards is advantageous but not essential.

Responsibilities

• Handling inbound bookings for vehicle repairs and MOTs.
• Updating customers on vehicle availability and pricing.
• Checking customers in and informing them of scheduled repairs.

Skills

Communication

Teamwork

Organisational skills

Customer service

Willingness to learn

Job description

Perfect Placement UK Ltd. in Epsom, Surrey, is seeking an experienced Service Advisor to join a reputable motor trade dealership. The role offers clear career progression and a supportive, family-run environment with ongoing training.

You will handle inbound bookings, update customers on availability and pricing, and assist with scheduled repairs. The position emphasizes excellent customer service and teamwork in a busy workshop setting.