Service Advisor: Elevate Customer Care & Workshop Flow

Sytner Group; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive dealership in Luton is seeking a motivated Service Advisor to provide outstanding customer care and facilitate communication between customers and the workshop. Candidates should possess service advisor experience in the automotive industry, though a willingness to learn is essential. Excellent organisational skills and attention to detail will be key to thriving in this busy environment. The position offers industry-leading benefits and a supportive team culture.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Service Advisor experience in the automotive industry is preferred.
• Willingness to learn and progress is essential.
• Ability to maintain high customer satisfaction levels in a busy environment.

Responsibilities

• Provide outstanding customer care as the link between customers and the workshop.
• Consult on vehicle servicing and keep customers updated.
• Liaise with technicians on vehicle statuses.

Skills

Customer service skills

Organisational skills

Attention to detail

Tools

Kerridge

Job description

A leading automotive dealership in Luton is seeking a motivated Service Advisor to provide outstanding customer care and facilitate communication between customers and the workshop. Candidates should possess service advisor experience in the automotive industry, though a willingness to learn is essential. Excellent organisational skills and attention to detail will be key to thriving in this busy environment. The position offers industry-leading benefits and a supportive team culture.