Service Advisor — Busy Auto Workshop, Mon-Fri (1-2 Sat)

autoskills-uk; Pinvin; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading automotive service provider in the United Kingdom is seeking an experienced Service Advisor to join their team. The ideal candidate will have a full clean UK Driving Licence, effective customer service skills, and experience with DMS systems. Responsibilities include managing bookings, addressing customer needs, and ensuring efficient workshop operations. This position offers a salary of up to £33,000 and requires a flexible attitude towards working hours.

Qualifications

• Previous experience as a Service Advisor is a must.
• Knowledge of DMS systems like Kerridge, 1 link, or Pinnacle.
• Confidence in up selling and a money motivated mindset.
• Must be customer focused, presentable and professionally dressed.
• Able to thrive in a busy service department.
• Possess a full clean UK Driving Licence.

Responsibilities

• Take Service Department bookings.
• Ensure efficient workshop loading and meet customer needs.
• Meet and greet service customers and identify their requirements.
• Update customers on technical issues.
• Deal with customer complaints.
• Seize up selling opportunities.

Skills

Previous experience as a Service Advisor

Kerridge / 1 link / Pinnacle systems knowledge

Money motivated with confidence in up selling

Fully customer focused

Ability to thrive within a busy service department

Full clean UK Driving Licence

Job description

A leading automotive service provider in the United Kingdom is seeking an experienced Service Advisor to join their team. The ideal candidate will have a full clean UK Driving Licence, effective customer service skills, and experience with DMS systems. Responsibilities include managing bookings, addressing customer needs, and ensuring efficient workshop operations. This position offers a salary of up to £33,000 and requires a flexible attitude towards working hours.