Service Advisor

Octane Recruitment Ltd; Yeovil; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment agency in Yeovil is looking for a Service Advisor to join a main dealership. The ideal candidate will have at least 2 years' experience in the motor trade and a strong customer service background. Responsibilities include booking vehicles for service, advising on costs and time scales, and ensuring high standards of customer satisfaction. This position offers a competitive salary of £28,000 - £30,000 plus bonuses and overtime, with a long-term opportunity in a high-performing team.

Benefits

Competitive starting salary

Company pension scheme

Qualifications

• Previous motor trade experience is essential.
• Minimum of 2 years’ experience as a Service Advisor in a dealership.
• Experience with dealership systems is a plus.

Responsibilities

• Book vehicles into the workshop based on customer requests.
• Advise customers on costs and time scales.
• Deliver high levels of customer service to meet dealership standards.

Skills

Customer service

Motor trade experience

Confidence

Professionalism

Tools

Pinnacle

Kerridge

Job description

Overview

Service Advisor Vacancy – Yeovil
Salary: £28,000 - £30,000 Basic + Bonus & Overtime
Working Hours: Monday - Friday 8am - 6pm, 1 in 3 Saturday mornings

We have a new vacancy for a Service Advisor for my client’s Main dealership in Yeovil. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.

Benefits

• Competitive starting salary
• Company pension scheme

Role

• This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
• The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service

Requirements

• The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Have a steady work history
• At least 2 years’ experience working within the motor trade / car dealership as a Service Advisor
• Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
• Looking for a confident, friendly and professional individual with a strong customer service background.

All applications will be treated with the utmost confidentiality

Consultant: Jack Adams