Service Advisor

Perfect Placement; Teversham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Basic salary up to £30,000

OTE around £37,000

25 days holiday + bank holidays

Career development opportunities

Supportive team environment

Job summary

Perfect Placement in Cambridge is seeking a Service Advisor for a prestigious main dealership. You will deliver exceptional customer service, guide maintenance and repair options, and ensure customer satisfaction throughout the service process.

The role offers a basic salary up to £30,000 per annum with an uncapped bonus scheme and OTE around £37,000, plus 25 days holiday and strong career development opportunities within a professional team.

Qualifications

• Proven experience as a Service Advisor or Senior Service Advisor
• Strong customer service and communication skills
• Excellent organisational and time management abilities
• Knowledge of automotive systems and repair processes
• Professional attitude with a focus on delivering quality service
• Full UK driving licence

Responsibilities

• Advising customers on vehicle maintenance and repair needs
• Preparing and selling service and repair work to customers
• Ensuring high standards of customer service and satisfaction
• Liaising with technicians to ensure timely completion of work
• Maintaining accurate documentation and vehicle history records
• Promoting additional products and services to maximise earning potential

Skills

Customer service

Communication

Organisational skills

Time management

Full UK driving licence

Job description

We are recruiting for a Service Advisor on behalf of our client, a prestigious main dealership located in Cambridge. This is an excellent opportunity for an experienced Service Advisor seeking stability and career advancement within a reputable, professional environment. The Service Advisor role is central to delivering exceptional customer service while contributing to the dealership's continued success.

Benefits

• Basic salary up to £30,000 per annum
• Uncapped bonus scheme with an OTE around £37,000
• 25 days holiday plus bank holidays
• Excellent career development opportunities
• Supportive team environment and comprehensive benefits package

Duties

• Advising customers on vehicle maintenance and repair needs
• Preparing and selling service and repair work to customers
• Ensuring high standards of customer service and satisfaction
• Liaising with technicians to ensure timely completion of work
• Maintaining accurate documentation and vehicle history records
• Promoting additional products and services to maximise earning potential

Requirements

• Proven experience as a Service Advisor or Senior Service Advisor
• Strong customer service and communication skills
• Excellent organisational and time management abilities
• Knowledge of automotive systems and repair processes
• Professional attitude with a focus on delivering quality service
• Full UK driving licence