Service Advisor

Perfect Placement; City Of London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Onsite parking

Paid overtime on Saturdays

Fixed work hours 8:30–17:30

Job summary

Perfect Placement in London (Camden) is seeking a dedicated and experienced Service Advisor to join our client’s reputable team. You will play a vital role in delivering outstanding customer service and ensuring smooth workshop operations.

This role offers a stable, friendly working environment with excellent benefits and development opportunities within a respected organisation.

Qualifications

• Proven experience as a Service Advisor or within a similar automotive role.
• Strong communication and organisational skills.
• Ability to work effectively in a fast-paced environment.
• Knowledge of automotive services and manufacturer standards.
• Customer-focused approach with a professional attitude.
• Proven ability to deliver excellent customer service and handle multiple tasks effectively.

Responsibilities

• Providing outstanding customer service and managing vehicle service enquiries.
• Booking vehicles for service and repair appointments efficiently.
• Advising customers on mechanical work required and associated costs.
• Facilitating clear communication between customers and workshop teams.
• Maintaining accurate documentation and up-to-date service records.
• Ensuring customer satisfaction throughout the service process.

Skills

Customer service

Communication

Organisational skills

Fast-paced environment

Automotive knowledge

Customer-focused

Job description

We are seeking a dedicated and experienced Service Advisor to join our client's reputable team in Camden, London. The successful individual will play a vital role in delivering exceptional customer service and ensuring smooth workshop operations. The Service Advisor role offers a stable, friendly working environment with excellent benefits and development opportunities within a respected organisation.

Benefits:

• Competitive salary range of £30,000 - £35,000, depending on experience
• Monday to Friday working hours from 8:30 am to 5:30 pm
• Optional Saturday mornings (paid overtime)
• Onsite parking for convenience
• Standard working hours promoting a healthy work-life balance
• Opportunity to grow within a well-established company
• Supportive team environment

Duties of a Service Advisor:

• Providing outstanding customer service and managing vehicle service enquiries
• Booking vehicles for service and repair appointments efficiently
• Advising customers on mechanical work required and associated costs
• Facilitating clear communication between customers and workshop teams
• Maintaining accurate documentation and up-to-date service records
• Ensuring customer satisfaction throughout the service process

Requirements of a Service Advisor:

• Proven experience as a Service Advisor or within a similar automotive role
• Strong communication and organisational skills
• Ability to work effectively in a fast-paced environment
• Knowledge of automotive services and manufacturer standards
• Customer-focused approach with a professional attitude
• Proven ability to deliver excellent customer service and handle multiple tasks effectively

If you are seeking a rewarding career as a Service Advisor, this is an excellent opportunity to join a reputable company that values its staff and offers excellent career progression.