Service Advisor

Perfect Placement; Bishop's Stortford; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Ongoing training and development

Supportive team environment

Competitive salary and bonus structure

Clear career progression pathway

Job summary

Perfect Placement is recruiting on behalf of a client for a Service Advisor role based in Bishop's Stortford, within a reputable independent garage or main dealer setting. The position is ideal for experienced Service Advisors seeking career progression.

The role offers a salary up to £30,000 per year, with achievable bonuses that can bring earnings to approximately £35,000. Hours are Monday to Friday, 8am to 5:30pm, with weekends off, supporting a healthy work-life balance.

Qualifications

• Proven experience as a Service Advisor within an automotive workshop.
• Strong customer service and communication skills.
• Solid understanding of parts terminology and workshop operations.

Responsibilities

• Manage customer vehicle bookings and service schedules.
• Deliver clear information to customers and workshop staff.
• Record all service and repair details accurately.

Skills

Customer service

Communication

Organisational skills

Time management

Job description

We are recruiting on behalf of our client for a Service Advisor position based in Bishop's Stortford. This role offers a stimulating environment within a reputable independent garage or main dealer setting, ideal for experienced Service Advisors seeking to advance their careers.

This Service Advisor role provides a competitive salary up to £30,000 per annum, with achievable bonuses that can bring earnings to approximately £35,000. The working hours are Monday to Friday, from 8am to 5:30pm, with weekends off, allowing for excellent work-life balance. Our client values driven professionals who possess a solid understanding of parts terminology and workshop operations, combined with outstanding customer service skills.

Benefits:

• Salary up to £30,000 per year, plus bonus earning potential
• Monday to Friday working hours, 8am to 5:30pm, weekends off
• Ongoing training and development programmes
• Supportive team environment
• Opportunity to work within a well-established dealership or independent garage
• Competitive salary and bonus structure
• Clear career progression pathway

Duties of a Service Advisor:

• Managing customer vehicle bookings and service schedules efficiently
• Providing excellent customer service and delivering accurate information
• Communicating effectively with customers and workshop staff about parts and vehicle requirements
• Ensuring all vehicle service and repair details are accurately recorded
• Prioritising workload in a fast-paced environment while maintaining high standards
• Building strong customer relationships to promote repeat business
• Supporting the workshop team with Parts and workshop support when needed

Requirements:

• Proven experience as a Service Advisor, ideally within an automotive workshop environment
• Good understanding of parts terminology and workshop operations
• Strong organisational skills with the ability to manage multiple tasks effectively
• Excellent communication and customer service skills
• Ability to work efficiently under pressure in a busy environment
• A professional, customer-focused attitude and a proactive approach