Service Advisor

Perfect Placement; South Wonston; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Competitive salary £31,000

Mon-Fri 8am-5pm

1 in 3 Saturdays

Job summary

Perfect Placement is seeking a skilled Service Advisor for a reputable dealership in Micheldever, Hampshire. The role offers a Monday–Friday, 8am–5pm schedule with occasional Saturday mornings on a 1-in-3 basis, providing stability and clear career progression within a supportive team.

Key duties include greeting customers, advising on service costs, managing job cards, and maintaining service records. A Full UK driving licence and motor-trade experience are essential for this position.

Qualifications

• Proven experience as a Service Advisor within the motor trade.
• Excellent communication and customer service skills.
• Ability to work under pressure and manage multiple tasks.
• Knowledge of automotive service processes.
• Full UK driving licence.

Responsibilities

• Greeting customers and understanding their vehicle service requirements.
• Providing accurate, clear advice on service work and costs.
• Preparing and managing job cards and service schedules.
• Ensuring customer satisfaction and fostering long-term relationships.
• Upselling additional services and products where appropriate.
• Communicating effectively with workshop staff to facilitate timely repairs.
• Maintaining accurate documentation and service records.
• Supporting the workshop team to ensure efficient workflow.

Skills

Service Advisor experience

Customer service

Communication skills

Dealership environment

Time management

Job description

We are currently seeking a highly skilled and dedicated Service Advisor to join our client's reputable dealership in Micheldever, Hampshire.

This is a fantastic opportunity for an experienced motor trade professional to advance their career within a well-established company that values customer satisfaction and employee development. The Service Advisor role offers stability, professional growth prospects, and a supportive working environment.

Benefits of the Service Advisor:

• Competitive basic salary of £31,000
• Monday to Friday working hours, 8am to 5pm
• 1 in 3 Saturday mornings, with flexibility for individual preferences
• Stable and secure working environment
• Ongoing training on in-house systems
• Supportive team focused on professional development
• Clear opportunities for career progression
• No bonuses, but a positive and collaborative workplace
• Full UK driving licence
• Opportunity to develop expertise in automotive service environment

Duties of the Service Advisor:

• Greeting customers and understanding their vehicle service requirements
• Providing accurate, clear advice on service work and costs
• Preparing and managing job cards and service schedules
• Ensuring customer satisfaction and fostering long-term relationships
• Upselling additional services and products where appropriate
• Communicating effectively with workshop staff to facilitate timely repairs
• Maintaining accurate documentation and service records
• Supporting the workshop team to ensure efficient workflow

Requirements of the Service Advisor:

• Proven experience as a Service Advisor within the motor trade
• Excellent communication and customer service skills
• Ability to work efficiently under pressure and manage multiple tasks
• Knowledge of automotive systems and service processes
• Strong organisational skills and professional approach
• Full UK driving licence
• Previous experience in a dealership or automotive environment is preferred but not essential