Service Advisor

Venatu Consulting Ltd; Tees Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local dealership in the Tees Valley is seeking a motivated Service Advisor to provide exceptional customer service on a temporary basis. The Service Advisor will greet customers, book vehicles for service, and ensure a seamless communication process with technicians. Ideal candidates will have previous experience in a similar role or a strong customer service background, along with excellent communication and organizational skills. If you're enthusiastic about delivering great service, apply today!

Qualifications

• Experience in a customer service role, ideally as a Service Advisor.
• Strong communication skills for face-to-face and phone interactions.
• Positive attitude and ability to work well in a team.

Responsibilities

• Act as the main point of contact for customers.
• Book vehicles for service and repairs.
• Update customers on technician progress.
• Prepare job cards and invoices.
• Ensure customer satisfaction at all times.

Skills

Customer service

Communication

Organizational skills

Job description

Temporary to Permanent Position

We are looking for aService Advisorto join our busy dealership on a temporary basis. As aService Advisor, you will be the first point of contact for our customers, providing outstanding service and ensuring a smooth and professional experience from start to finish.

The idealService Advisorwill be confident, customer-focused, and able to communicate clearly both face-to-face and over the phone. Previous experience as aService Advisorin the automotive industry is desirable, but we are open to candidates with strong customer service backgrounds who can quickly adapt to the role of aService Advisor.

Responsibilities as a Service Advisor:

• Greeting customers and acting as the mainService Advisorpoint of contact.
• Booking vehicles in for service and repair work.
• Liaising with technicians and updating customers on progress.
• Preparing job cards, invoices, and relevant paperwork as a professionalService Advisor.
• Ensuring the highest level of customer satisfaction at all times.

Requirements for the Service Advisor role:

• Experience as aService Advisor(essential).
• Strong organisational and communication skills.
• Ability to deliver excellent customer service in a fast-paced environment.
• A positive attitude and team-player mentality, essential for a successfulService Advisor.

This is a fantastic opportunity for a motivatedService Advisorto join a supportive dealership team on a temporary basis. If you are an enthusiasticService Advisorlooking for your next role, we'd love to hear from you.

Apply today to become our next Service Advisor