Service Advisor

Perfect Placement UK Ltd; Sutton; On-site; GBP 32,000; Full time

Job summary

A family-run automotive service center in Sutton is looking for a Service Advisor. Responsibilities include communicating with customers, producing job cards, and advising on service costs. Ideal candidates should have experience in a service advisor role and excellent communication skills. The position offers a competitive salary of up to £32,000 with OTE of £36,000, alongside various benefits.

Benefits

Competitive salary with performance-based bonus

Professional workshop environment with on-the-job training

Supportive team culture

Secure on-site employee parking

Employer pension contribution

20 days holiday + bank holidays

Qualifications

• Experience within a Service Advisor role.
• Strong customer service skills.
• Good communication abilities.

Responsibilities

• Communicate with customers about required service and repairs.
• Produce job cards using in-house systems.
• Advise on repair costs and timelines.

Skills

Customer Focused

Excellent communication

Ability to upsell

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive Family-Run German Car Specialist Service Centre who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Sutton area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive salary with performance-based bonus
• Professional workshop environment with on-the-job training
• Supportive, family-run team culture
• Secure on-site employee parking
• Employer pension contribution
• 20 days holiday + bank holidays

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32,000 with OTE of circa £36,000.

To apply for this Service Advisor position, please forward your CV to Alex Perrin, quoting the job reference number or call our office for a chat about this position.