Service Advisor

Perfect Placement; Bristol; On-site; GBP 27,000 - 32,000; Full time

Job summary

An automotive recruitment agency is seeking a Service Advisor in Bristol. This role involves communicating with customers about service needs, producing job cards, and advising on repair costs. The ideal candidate will have experience in a Service Advisor capacity and be customer-focused. The position offers a salary up to £32,000 with an OTE of £38,756 and various benefits including performance bonuses and career development opportunities.

Benefits

Uncapped performance-related bonus averaging around £6,750

22 days annual holiday allowance plus bank holidays

Full manufacturer-accredited training

Company pension scheme

Qualifications

• Experience in a Service Advisor role.
• Ability to upsell on service work and service plans.
• Familiarity with using motor dealership database software.

Responsibilities

• Professionally communicate with customers about service and repair work.
• Produce Job Cards on in-house computer systems.
• Advise customer on estimated costs of repairs.

Skills

Experience in a Service Advisor role

Customer-focused

Excellent communicator

Tools

Motor dealership database software

Job description

Overview

We are advertising on behalf of an automotive dealership recruiting for a Service Advisor to assist in their busy Service Department in the Bristol area.

Our motor trade client is seeking a Service Advisor who is high performing and can provide the best level of customer service.

Benefits

• Starting basic salary between £(phone number removed) per annum, pending experience/qualifications.
• Uncapped performance-related bonus averaging around £6,750 per annum.
• 22 days annual holiday allowance plus 8 bank holidays, which will increase over length of service.
• Full manufacturer-accredited training provided.
• Access to a heavy employer-contributed car benefit scheme after 6 months of employment.
• Company pension scheme.
• Fantastic long-term career prospects in a recently renovated state-of-the-art facility.
• Opportunity to work with a prestige car brand.

Hours

Working hours are 45 hours per week; Monday to Friday 8:00am to 6:00pm with 1 in 4 Saturdays 8:00am-12:00pm.

Requirements

• Experience in a Service Advisor role.
• The ability to upsell on service work and service plans.
• Customer-focused and an excellent communicator.
• Familiarity with using motor dealership database software.

Duties

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customer on estimated costs of repairs and timescales of work due to be completed.
• Other ad-hoc duties as required.

Salary & Application

For your hard work, the client is offering a salary of up to £32,000 with OTE of circa £38,756.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's leading automotive recruitment agency, so if you are looking for a job get in touch today.

Perfect Placement UK Ltd - See our website for details