Service Advisor

KPI People; Banbury; On-site; GBP 26,000 - 34,000; Full time

Job summary

KPI People is looking for a Service Advisor to join a busy franchised car dealership in Banbury. Your role will involve interacting with customers, managing service plans, and ensuring high-quality customer service. The position offers a competitive salary, uncapped earnings, and great benefits, with working hours primarily Monday to Friday.

Benefits

Great Benefits Package

Qualifications

• 12 months motor trade Service Advisor experience.
• Full UK Driving Licence.

Responsibilities

• Meet and greet customers and explain the work needed on their vehicle.
• Invoicing work carried out and taking payment.
• Delivering the highest level of customer service at all times.

Skills

Customer Service

Communication

Invoicing

Tools

Kerridge

Job description

Service Advisor – Banbury -
Basic Salary - £26,000 –
OTE - £34,000 -
Great Benefits Package -

Our client, a busy franchised car dealership, in Banbury has the requirement for an experienced Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:

Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:

12 months motor trade Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge Expereince

Remuneration & Benefits

Basic Salary of £26,000
On Target Earnings £34,000 (uncapped)
Privately Owned Dealer Group
Great Benefits Package

Working Hours

Monday to Friday 8am – 6pm
Saturday (1 in 2) 8am – 12.30pm