Aftersales Advisor

KPI People; Wokingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Great Benefits Package

Job summary

A busy franchised main dealership in Wokingham is looking for a Service Advisor to join their successful Aftersales team. The role includes customer interaction, invoicing, and coordinating with various departments to ensure excellent service. Offering a basic salary of £26,000 with potential OTE of £32,000 and a great benefits package.

Qualifications

• 12 months Motor Trade Service Advisor experience.
• Full UK Driving Licence.

Responsibilities

• Meet and Greet Customers.
• Invoicing work carried out.
• Delivering the highest level of customer service.

Skills

Customer Service

Communication

Job description

Service Advisor – Wokingham -
Basic Salary - £26,000 –
OTE - £32,000 –
Great Benefits Package -

Our client, a busy franchised main dealership in Wokingham has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:

Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary of £26,000
On Target Earnings of £32,000
Great Benefits Package

Working Hours

Monday to Friday 8am – 6pm
Saturday Mornings on a Rota