Service Advisor

KPI People; Tonbridge; On-site; GBP 29,000 - 35,000; Full time

Job summary

A busy main dealership in Tonbridge is seeking a Service Advisor to join its successful Aftersales team. The role involves customer interaction, invoicing, and ensuring high levels of service. Ideal candidates will have at least 12 months experience in a similar motor trade role and a Full UK Driving Licence.

Benefits

Great Benefits Package

Qualifications

• 12 months Motor Trade Service Advisor experience required.
• Full UK Driving Licence is essential.
• Experience in a Franchised Dealership is desirable.

Responsibilities

• Meet and greet customers and explain work due on their vehicle.
• Complete courtesy car insurance paperwork accurately.
• Invoicing and taking payments for work carried out.

Skills

Customer Service

Communication

Invoicing

Education

Full UK Driving Licence

Tools

Kerridge

Pinnacle

Job description

Service Advisor – Tonbridge -
Basic Salary - £29,000 –
OTE - £35,000 –
Great Benefits Package -

Our client, a busy franchised main dealership in Tonbridge has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:

Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary of £29,000
On Target Earnings of £35,000
Great Benefits Package

Working Hours

Monday to Friday 8am – 5:30pm
Saturday Mornings on a Rota