Service Advisor

KPI People; Ascot; On-site; GBP 31,000 - 40,000; Full time

Job summary

A leading automotive dealership in Sunningdale is seeking a Service Advisor for its Aftersales team. The successful candidate will be responsible for customer interactions, invoicing, ensuring warranty paperwork is completed, and maintaining high customer service standards. A competitive salary starting at £31,000 with potential OTE of £40,000 along with great benefits is offered.

Benefits

Great Benefits Package

Qualifications

• 12 months Motor Trade Service Advisor experience.
• Full UK Driving Licence.

Responsibilities

• Meet and greet customers and explain work due on vehicles.
• Accurate completion of courtesy car insurance paperwork.
• Deliver the highest level of customer service at all times.

Skills

Customer service

Communication

Invoicing

Sales

Job description

Service Advisor – Sunningdale -
Basic Salary - £31,000 –
OTE - £40,000 Uncapped–
Great Benefits Package -

Our client, a busy franchised main dealership in Sunningdale has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:

Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge or Pinnacle Expereince

Remuneration & Benefits

Basic Salary of £31,000
On Target Earnings of £40,000
Great Benefits Package

Working Hours

Monday to Friday 8am – 6pm
Saturday Mornings on a Rota