Service Advisor

KPI People; Taunton; On-site; GBP 24,000 - 30,000; Full time

Job summary

A dynamic role as a Service Advisor in a busy Franchised Car Dealership in Taunton, offering a competitive salary up to £24,000 with OTE of £30,000. Responsibilities include customer interaction, invoicing, and coordinating with various departments to ensure high-quality service. Applicants should have solid customer service experience and a valid UK driving licence.

Benefits

Attractive Benefits Package

Privately Owned Dealer Group

8am - 1pm Saturdays (1 in 2)

Qualifications

• 3 years stable face to face Customer Service experience required.
• Full UK Driving Licence needed.

Responsibilities

• Meet and greet customers and explain service work.
• Process invoices and take payments.
• Provide high levels of customer service and progress updates.

Skills

Customer Service

Communication

Sales Skills

Job description

Service Advisor –Taunton -
Basic Salary -Up to £24,000 –
OTE - £30,000 –
Monday to Friday 8am – 6pm -
Saturday (1 in 2) 8am – 1pm -

Our client, a busy Franchised Car Dealership in Taunton has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:
Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is correctly completed
Delivering the highest level of customer service at all times

Experience, Skills & Qualifications

Essential Requirements:
3 years stable face to face Customer Service experience
Full UK Driving Licence

Desirable Requirements:
Motor Trade experience

Remuneration & Benefits

Basic Salary of £24,000
£27,000 OTE
Privately Owned Dealer Group
Attractive Benefits Package

Working Hours

Monday to Friday 8am – 6pm
Saturday (1 in 2) 8am – 12.30pm

Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor, Customer Service, Parts Advisor, Parts Supervisor, Somerset

Operations Director & Principal Consultant - Midlands & North