Service Advisor

KPI People; Aylesbury; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Great Benefits Package

Job summary

A busy franchised dealership in Aylesbury is seeking an experienced Service Advisor to enhance their Aftersales team. The role provides an excellent basic salary of £30,000 with OTE of £34,000, and involves customer interaction, invoicing, and coordination with workshop teams, all within a five-day workweek with no Saturdays.

Qualifications

• 12 months Motor Trade Service Advisor experience.
• Full UK Driving Licence.

Responsibilities

• Meet and greet customers and explain work needed on their vehicles.
• Generate invoices and take payments.
• Ensure all warranty paperwork is completed accurately.

Skills

Customer Service

Communication

Organizational Skills

Job description

Service Advisor – Aylesbury -
Basic Salary - £30,000 –
OTE - £34,000 –
5 Day Week - No Saturdays -
Great Benefits Package -

Our client, a busy franchised main dealership in Aylesbury has the requirement for an experienced Service Advisor to join their successful Aftersales team.

Service Advisor Responsibilities

As a Service Advisor your responsibilities will include:

Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary of £30,000
On Target Earnings of £34,000
5 Day Week - Monday to Friday only -
No Saturdays -
Great Benefits Package