Service Advisor

KPI People; Dartford; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading automotive dealership in Dartford is seeking a Service Advisor to join their Aftersales team. This role involves customer interaction, invoicing, and providing seamless service experience, with a basic salary of £28,000 and an OTE of £36,000, plus a great benefits package.

Benefits

Great Benefits Package

Qualifications

• 12 months Motor Trade/main dealer Service Advisor experience.
• Full UK Driving Licence.
• Franchised Dealership Experience preferred.
• Kerridge or Pinnacle Experience preferred.

Responsibilities

• Meet and greet customers.
• Explain work due to be carried out on vehicles.
• Call customers with progress updates.
• Handle invoicing and payments.

Skills

Customer Service

Communication

Invoicing

Sales

Job description

Service Advisor – Farningham -
Basic Salary - £28,000 –
OTE - £36,000 –
Great Benefits Package -

Our client, a busy franchised automotive main dealership in Farningham Kent has the requirement for a Service Advisor to join their successful Aftersales team for a Motor trade main Dealer in the Automotive sector.

Responsibilities

As a Service Advisor in the motor trade/Automotive sector your responsibilities will include:

Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade/main dealer Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary of £28,000
On Target Earnings of £36,000
Great Benefits Package