Service Advisor

Perfect Placement; Aberdeen City; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading automotive recruitment agency in Aberdeen is looking for a Customer Service Advisor. The role involves communicating with customers regarding their vehicle servicing needs, producing invoices, and updating records. Ideal candidates should have prior experience in a similar role, possess excellent communication skills, and be familiar with dealership software. Competitive salary and comprehensive benefits package offered.

Benefits

Basic Salary up to £27,400

OTE up to c. £32,000

33 days annual leave

Company pension & life assurance

Discounted servicing, parts and vehicles

Cycle to work scheme

Ongoing training

Qualifications

• Experience in a Service Advisor role is required.
• Strong customer service skills are essential.
• Proficient in using dealership software is advantageous.

Responsibilities

• Communicate with customers about service and repair needs.
• Produce job cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise on repair costs and timescales.
• Perform other duties as required.

Skills

Customer Focused

Excellent communication

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of a Successful Automotive Dealership, who are currently recruiting for a Customer Service Advisor to assist in their busy Service Department in the Aberdeen area.

Benefits

• Basic Salary up to £27,400 DOE
• OTE up to c. £32,000
• Monday to Friday with Saturday rota as required
• 33 days annual leave (including bank holidays)
• Company pension & life assurance
• Discounted servicing, parts and vehicles
• Cycle to work scheme and employee benefits platform
• Ongoing manufacturer and in-house training

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the Customer Service Advisor role requires

How to Apply

For your hard work our client is offering a salary of £27,400.

To apply for this Customer Service Advisor position, please forward your CV to Peter Manion quoting the job reference number or call our office for a chat about this position.

AboutPerfectPlacement

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