Service Administrator: Data & Records Coordinator

Blackpool Teaching Hospitals NHS Foundation Trust; Lancashire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization seeks a Service Administrator for the Tobacco Addiction Service to provide comprehensive administrative support. Responsibilities include processing referrals, managing phone communications, organizing team meetings, and ensuring compliance with data management standards. The ideal candidate will possess strong organizational and communication skills, along with the ability to work independently. This role is essential for maintaining efficient operations and providing support to both staff and the public.

Qualifications

• Experience in developing and implementing office procedures and systems.
• Completion of mandatory statutory training courses.
• Strong communication and organisational skills.

Responsibilities

• Process new referrals and handle correspondence.
• Manage the team’s phone hub and direct calls.
• Arrange and attend team meetings, including minute-taking.
• Handle general office tasks and respond to queries.
• Schedule patient appointments and maintain filing systems.
• Ensure compliance with the Data Protection Act.
• Archive patient notes and manage diaries.

Skills

Independent work

Communication skills

Organisational skills

Data management systems

Job description

A healthcare organization seeks a Service Administrator for the Tobacco Addiction Service to provide comprehensive administrative support. Responsibilities include processing referrals, managing phone communications, organizing team meetings, and ensuring compliance with data management standards. The ideal candidate will possess strong organizational and communication skills, along with the ability to work independently. This role is essential for maintaining efficient operations and providing support to both staff and the public.