Service Administrator: Customer-Centric Ops & Scheduling

DAF Trucks UK; Bournemouth; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading service provider in the automotive sector is seeking a proactive Service Administrator to join their team in Bournemouth. The role involves coordinating customer service, maintaining records, and ensuring efficient operations within the service department. Candidates should have strong organizational and communication skills, with previous experience in a customer-focused environment. This full-time position offers a salary of £26,500 to £28,000 per annum and various employee benefits including a pension scheme, holiday increases, and career development opportunities.

Benefits

Employee Assistance program

Free eye test plus contribution towards glasses

30 days holiday plus Bank Holidays

Pension Scheme

Career development pathways

Qualifications

• Previous experience in a fast paced, customer focused environment.
• Strong organisational and time management skills.
• Ability to work independently or as part of a team.

Responsibilities

• Act as first point of contact for service-related enquiries.
• Maintain and update service records and compliance logs.
• Provide regular updates to customers on vehicle progress.

Skills

Customer service

Organisational skills

Communication skills

Attention to detail

Job description

A leading service provider in the automotive sector is seeking a proactive Service Administrator to join their team in Bournemouth. The role involves coordinating customer service, maintaining records, and ensuring efficient operations within the service department. Candidates should have strong organizational and communication skills, with previous experience in a customer-focused environment. This full-time position offers a salary of £26,500 to £28,000 per annum and various employee benefits including a pension scheme, holiday increases, and career development opportunities.