Service Administrator

Owls Hall Environmental Ltd; Braintree; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading wastewater engineering business in the UK is seeking a Service Administrator to enhance customer support and scheduling operations. The candidate will be responsible for handling calls from customers, providing cost estimates, and scheduling work for engineers. Key qualifications include excellent communication and customer service skills. In return, the position offers a starting salary of £28,000, a contributory pension scheme, employee wellbeing services, and generous holiday leave.

Benefits

Competitive salary

Contributory pension scheme

28 days annual leave

Paid birthday off

Employee Wellbeing Service

Responsibilities

• Taking calls from new and existing customers.
• Providing costs for servicing, emptying and breakdowns.
• Scheduling planned and unplanned servicing and emptying work.

Skills

Excellent communication skills

Exceptional customer service skills

Proactive attitude

Ability to prioritise work to meet deadlines

Job description

Service Administrator

Owls Hall Environmental Ltd

Braintree CM7 - 19 minutes ago

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Job description

Owls Hall Environmental is a leading wastewater engineering business that is expanding to help our customers comply with new legislation. We are seeking to appoint a Service Administrator to join our growing team in our lovely office location.

Key Duties and Responsibilities

• Taking calls from new and existing customers
• Providing costs for servicing, emptying and breakdowns
• Scheduling planned and unplanned servicing and emptying work for Engineers
• Working closely with our external engineers to create quotations for additional work
• Upselling cash contracts to Direct Debit plans

What We Need

• Excellent communication skills
• Exceptional customer service skills
• A proactive attitude
• Ability to prioritise work to meet deadlines

In Return, You Will Receive

• A competitive salary, reviewed yearly
• Starting salary of £28,000 per year
• Contributory pension scheme
• 28 days annual leave, increasing with length of service
• Option to buy up to five additional days of annual leave per year
• Paid birthday off, plus one day per year to work with a charity of your choice
• Employee Wellbeing Service providing confidential support, information, expert advice and specialist counselling
• Full training provided

To apply

Please send your CV.

No agencies or canvassing.