Server/Waiter/Waitress

Heartwood Inns; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

An award-winning hospitality group in the UK is seeking passionate individuals to fill the role of Waiter / Waitress. The position requires excellent interpersonal skills, flexibility, and a reliability to provide outstanding service. The company offers competitive pay, opportunities for growth, and various employee benefits, including discounts and a referral bonus. This is a great chance to be part of a dynamic team in a friendly and vibrant environment.

Benefits

Pay based on National Living Wage + TRONC

Bespoke training and development

Access to Employee Assistance Program

Instant pay access

Enhanced Maternity & Paternity leave

Referral Bonus up to £1,500

50% off food at Heartwood Inns

Discounts on retailers via Reward Gateway

Cycle to Work Scheme

Qualifications

• Must have great interpersonal skills and love making guests feel special.
• Flexible, reliable, and passionate about delivering excellent service.
• Interest in great quality food and high standards.

Responsibilities

• Deliver excellent service to guests.
• Ensure a warm and welcoming atmosphere.

Skills

Interpersonal skills

Flexibility

Reliability

Passion for excellent service

Interest in quality food

Job description

Overview

Waiter / Waitress — Heartwood Collection We’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer

• Pay is based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Have an interest in great quality food and high standards

Heartwood Collection

Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024 Double winner at the Publican Awards 2024 Best Pub Brand/ Concept at the Publican Awards 2025

Growth and opportunities

With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

How to apply

Please note, we cannot take applications from overseas or that require sponsorship.