Sensory Research Manager

Eurofins Sensory, Market Research and Product Design; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading market research firm in Crawley is seeking a Research Manager to manage and deliver research projects. This role involves client communication and project management, requiring at least 3 years of industry experience in market research. The ideal candidate will have strong organizational skills and excellent communication abilities. Proficiency in MS Office is essential. The position offers an opportunity to work in a dynamic and collaborative environment.

Qualifications

• Minimum 3 years of industry experience in market research and/or sensory research.
• Knowledge of food and/or personal care/OTC pharma products and consumer research methodologies.
• Excellent written and oral communication skills in English.

Responsibilities

• Act as primary contact for clients before, during, and after projects.
• Manage, implement, and coordinate complex research projects.
• Prepare estimates, negotiate contracts, and ensure quality standards.

Skills

Client Management

Project Management

Communication Skills

Organisational Skills

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Job Description

Reporting to an Associate Research Director or a Research Director, a Research Manager is the primary contact for client communication before / during / after projects and owns and delivers full research projects.

Responsibilities

1. Client Management
   1. Can be a Key Account Manager (KAM) for 1 or a few clients
   2. Direct contact for communication before, during and after projects delivery
2. Project Management
   1. Autonomous management, implementation and coordination of complex research projects
   2. Taking clients briefs and writing study proposals
   3. Propose appropriate methodologies and research approaches
   4. Prepare estimates for ad hoc studies
   5. Contribute in negotiating contracts, or specifications, technically, methodologically and financially
   6. Ensure that projects meet objectives and are delivered on-time and within budget
   7. Ensure that the project work meets agreed quality standards
   8. Report writing with storytelling
   9. Presentation of results, including relevant recommendations
   10. Moderation of some expert panel sessions for training and evaluation purposes
   11. Responsible of panel performance : analysis, recommendations, and action plan execution
3. Strategy

   Ensuring that ongoing activities and projects adhere to the company's strategic guidelines

4. Revenue

   Share feedback with managers on clients needs & potential revenue risks

5. People
   1. Close collaboration with the Data Solutions Hub (our in-house data analysis team)
   2. Work closely with other members of our sensory and research teams and the fieldwork team

Qualifications

• Minimum 3 years of industry experience in market research and / or sensory research
• Knowledge of food and / or personal care / OTC pharma products, quantitative and qualitative consumer research methodologies, sensory methodologies and statistics
• Excellent written and oral communication skills in English
• Proficiency in MS Office: Word, Excel, PowerPoint, etc.
• Rigorous, responsive and proactive
• Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines