Senior Waiter / Waitress

The Delaunay; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent restaurant in London seeks a Senior Waiter to manage restaurant operations and provide exceptional service. The role involves collaboration across departments to ensure a personal and welcoming experience for guests. Ideal candidates will have experience in similar settings and a passion for customer loyalty. The restaurant offers various benefits, including discounts and rewards for excellence, in a diverse and inclusive environment.

Benefits

Generous discount on food and drinks

Team-led incentive programs

Enhanced maternity and paternity leave

Access to mental health services

Earned wage access via Wagestream

Unique training opportunities

Qualifications

• Experience in a similar role within a restaurant setting.
• Ability to provide attentive, personalised service.
• Strong communication skills to interact with guests.

Responsibilities

• Manage restaurant operations from breakfast to dinner.
• Provide knowledgeable responses to guests' needs.
• Foster customer loyalty through exceptional service.

Skills

Personalised service

Team collaboration

Guest relations

Job description

Overview

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.

At The Wolseley Hospitality Group, We create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits https://thewolseleyhospitalitygroup.com/careers/

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.