Senior VIP Cloud & Infrastructure Engineer (Hybrid)

Allegheny County Economic Development; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services firm in London is seeking a Senior Infrastructure Engineer to provide expert technical support focusing on VIP clients. This hybrid position involves managing cloud operations and Microsoft 365, alongside responsibilities in infrastructure management and incident coordination. Candidates should have extensive experience in Level 2 / 3 support and exceptional interpersonal skills. This role offers a chance for proactive service delivery and is ideal for those with a strong service orientation.

Qualifications

• Extensive experience in Level 2 / 3 support.
• Proficiency in managing cloud operations.
• Strong interpersonal skills for VIP client interactions.

Responsibilities

• Provide expert technical support for VIP clients.
• Manage cloud operations and Microsoft 365.
• Coordinate incidents and infrastructure management.

Skills

Level 2 / 3 support

Cloud operations

Interpersonal skills

Service delivery

Tools

Microsoft 365

Job description

A leading financial services firm in London is seeking a Senior Infrastructure Engineer to provide expert technical support focusing on VIP clients. This hybrid position involves managing cloud operations and Microsoft 365, alongside responsibilities in infrastructure management and incident coordination. Candidates should have extensive experience in Level 2 / 3 support and exceptional interpersonal skills. This role offers a chance for proactive service delivery and is ideal for those with a strong service orientation.