Senior UX Designer

Cox Automotive; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading automotive service organization based in Manchester is seeking a skilled UX Designer with over 5 years of experience. You'll support user research, collaborate closely with product teams, and contribute to design systems ensuring quality user experiences. The ideal candidate should have a strong portfolio, proficiency in design tools like Figma, and excellent communication skills. Join us in enhancing digital vehicle sales.

Qualifications

• Minimum 5 years of professional experience in UX design.
• Proven experience with strong portfolio.
• Ability to design for mobile-first web applications.

Responsibilities

• Support and conduct user research activities.
• Collaborate with product managers and developers.
• Contribute to the development of design systems.

Skills

User research

Design expertise

Collaboration

Communication skills

Proficiency in Figma

Tools

Figma

HTML

CSS

Job description

Responsibilities

• Support and conduct user research activities including discovery interviews, usability testing, and A/B testing
• Collaborate closely with product managers, developers, and other stakeholders to iterate on solutions
• Ensure consistency and quality across user journeys and interaction designs
• Contribute to the development and adoption of design systems
• Work across multiple squads including online auction, marketplace, and payments & checkout
• Help validate designs with internal stakeholders and customers

Minimum qualifications

• Minimum 5 years of professional experience in UX design, with demonstrable expertise in both design and user research.
• Proven experience in UX design with a strong portfolio of design work
• Proficiency in design tools such as Figma
• Experience conducting user research and usability testing
• Strong understanding of interaction design and service design principles
• Ability to work collaboratively in cross-functional teams
• Excellent communication and stakeholder management skills
• Experience designing for mobile-first and responsive web applications

Desirable skills

• Basic knowledge of HTML/CSS for effective developer handoff
• Experience with Stripe or other payment platforms
• Familiarity with design systems

Success metrics

• Validated designs delivered for online auction and marketplace within 6 months
• Improved customer effort scores and qualitative feedback
• Contribution to increased percentage of vehicles sold digitally (target: 80% by 2028)
• Enhanced consistency and usability across product interfaces

Note: STRICTLY NO AGENCIES PLEASE. We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Who we are

Cox Automotive is the world's largest automotive service organisation. We provide dependable solutions that improve performance and profitability throughout the vehicle lifecycle to manufacturers, fleets, and retailers. Our businesses are organised around our customers\' core needs across vehicle solutions, mobility, remarketing, funding, and retail.